Q: What payment methods do you accept?

A: We accept Cash on Delivery (COD), bank transfers, and credit/debit cards.

Q: Is Cash on Delivery available in Pakistan?

A: Yes! We offer Cash on Delivery (COD) across major cities in Pakistan.

Q: How can I confirm my order?

A: After placing your order, you will receive a confirmation message via SMS or WhatsApp.

Q: How long does delivery take in Pakistan?

A:

• Standard Delivery: 3–7 working days.
• Some remote areas may take a little longer.

Q: What are the delivery charges?

A:

• Standard Delivery Fee: PKR 200 – 500 (depending on location and order size).
• Free shipping on orders above PKR 4000!

Q: Do you deliver to all cities in Pakistan?

A: Yes, we deliver nationwide, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, and more!

Q: What is your return policy in Pakistan?

A:

• You can return or exchange items within 7 days of receiving your order.
• Items must be unused, in original packaging, and with all tags attached.
• Sale items are non-returnable unless defective.

Q: How do I return or exchange a product?

A: Contact our support team via WhatsApp or email, and we will arrange a pickup or guide you through the process.

Q: Are delivery charges refundable?

A: Delivery charges are non-refundable unless you received a wrong or defective item.

Q: Are the products original?

A: Yes! At Dubai Cartel, we guarantee 100% authentic and high-quality products.

Q: How can I check product sizes?

A: Size charts are available on each product page. Feel free to message us for any assistance with sizing.

Q: Do I need to create an account to place an order?

A: No, you can check out as a guest. However, creating an account allows for faster tracking of orders and reordering.

Q: How can I contact Dubai Cartel Pakistan?

A:

• 📧 Email: dubaicartel.info@gmail.com
• 📞 WhatsApp: +923454968892
• 💬 Live Chat: Available on our website

Our team is available Monday to Saturday, 10 AM – 7 PM.